Return Policy

At Unit 17 Auto Styling, we want you to be happy with every part. Please review our return policy carefully:

1. Eligibility for Returns

• Returns are accepted within 14 days of delivery, provided the product has not been installed, used, or altered in any way.
• Items must be returned in new, unused condition and in their original packaging, including all components and accessories.
• Items that show signs of installation, modification, or wear are not eligible for return.
• Special orders are not eligible for a return.

2. Fitment Guarantee

• If a part doesn’t fit the vehicle listed on its product page, contact us before installing it and we’ll cover the return shipping for a refund or replacement.
• Not sure a part fits your car? Text us at 609-525-4865 or ask from the product page before you order — we’ll confirm it.

3. Return Process

• To start a return, email us at lucky@unit17autostyling.com or text 609-525-4865 with your order number and the reason for the return. We’ll reply with instructions.
• Apart from the fitment guarantee above, the customer is responsible for return shipping costs. We recommend using a trackable shipping service to ensure safe return delivery.

4. Refunds

• For items returned within 14 days of delivery, we will issue a full refund to the original payment method, excluding shipping costs.
• Refunds will be processed within 14 days of receiving the returned product and verifying its condition.
• Shipping fees and any customs duties paid on international orders are non-refundable.

5. Returns Between 14–30 Days

• For returns initiated between 14–30 days after delivery, we will issue store credit in the form of a coupon code equivalent to the product’s purchase price, excluding shipping fees.
• Store credits are valid for one year from the date of issue and can be used for future purchases on our website.

6. Non-Returnable Items

• Products that have been installed or modified are not eligible for return.
• Custom orders, clearance items, and gift cards are non-returnable.

7. No Returns After 30 Days

• After 30 days from delivery, we will not accept any returns or issue refunds or credits.

8. Damaged or Defective Items

• If you receive a damaged or defective product, please contact us within 7 days of delivery to arrange for a replacement or refund.
• Please retain all original packaging, as it may be required for return shipping.
• Every product is also covered by our 1-year warranty — see our Warranty.

9. Incorrect Items

• If you received the wrong item, please notify us immediately at lucky@unit17autostyling.com or 609-525-4865. We will arrange a return shipping label and send the correct item at no additional cost to you.

10. International Returns

• Customers outside the U.S. are responsible for shipping and any applicable duties or taxes associated with the return.
• Refunds for international orders will be issued only for the product amount, excluding shipping and any duties paid.

11. Exchanges

• We do not offer direct exchanges. If you need a different product, please return the original item and place a new order.

12. Restocking Fees

• We do not charge a restocking fee.

13. Legal Disclaimers

• We reserve the right to refuse any returns that do not comply with the conditions stated in this policy.
• This policy is governed by the laws of the State of New Jersey and may be amended or updated at any time. Any disputes arising under this policy will be handled in accordance with New Jersey law.